It's time again! Game Topper 4.0 Launched today 10 AM CDT.
6 months ago
– Tue, Oct 24, 2023 at 07:21:07 AM
Greetings Game Topper Nation!
We are so excited to announce a preview to our 5th Kickstarter campaign today! Tues Oct 24th, 10 AM CDT Click to go to Kickstarter
We think this might be some of the coolest stuff we have ever done and some of the best prices we have offered!
We have worked harder than I remember to create some awesome gaming upgrades for new and existing backers that we hope you like. We have made some big upgrades and Customer Loyalty stretch goals!
There is limited availability on some items. So don't miss out on the some of our unheard of Early Bird fulfillment Specials. Below are a few item to preview.
Thank you all for your amazing support!!!!
Stay tuned for much more! We will have live Q & A sessions so we can interact with community and will have noted board game guests on the shows. Thank you all again!!! From all of us at Game Toppers.
Burky
Game Toppers Fulfillment Update February 23rd
about 1 year ago
– Thu, Feb 23, 2023 at 12:15:52 PM
Hello Game Topper Nation!
Just dropping another quick update to keep you all in the loop for the final stages of fulfillment for the UK and AU shipping groups
UK Backers:
We are in the final process of these pledges all shipping out. We had hoped everything would have shipped already by this point, but it took GamesQuest a little longer to get everything in order than we expected. The good news, is as of this morning I have received confirmation that everything is setup in their system and I even have tracking information for all of the packages already!
That means that the labels have already been generated, and possibly are even being attached to packages. Based on the information I was given, everything should be out the door next week.
We have been sending out daily correspondences to help make sure everything is moving along as quickly as possible.
AU, NZ & Singapore Backers:
Aetherworks has confirmed that the AU backers packages will be shipping out early next week. I was told directly by the owner of the company that we are at the front of their schedule and the shipping is all greenlit.
There are a couple of exceptions in regards to the AU Mycroft Toppers, we are still waiting on hearing back on some shipping options due to new shipping restrictions put on packages of that size. We hope to have that resolved quickly so those can be shipped out as well. As soon as we have better information on that estimated timeline we will let you know!
Similarly the New Zealand and Singapore pledges are waiting for some shipping details to be resolved before they can go out the door. We don't have a date just yet, so we don't want to promise something that we aren't sure about. What we can promise is that we are working as quickly as possible to get everything squared away so these last batch of packages can go out the door as well! Once we have better information we will let you know.
Conclusion:
Thank you all for your support and the patience of those of you who have not yet received the final delivery of your pledges. Working internationally is always a challenge due to time differences and the communication lag that brings with it, but we have been doing our best to stay on top of everything and keep the wheels turning!
As always, if you have any questions, please reach out to us at [email protected] and we will be happy to assist!
Keep your eyes out for more information about future products and plans coming this year! Until next time.
Burky, Josiah, and the Game Toppers Team
Game Toppers 3.5 Fulfillment Update February 3rd
about 1 year ago
– Fri, Feb 03, 2023 at 12:15:12 PM
Hello Game Topper Nation!
We just wanted to give a brief update as to the status of the final stages of fulfillment as it has been a couple weeks since our last update.
EU Backers:
We are happy to announce that all EU shipments have left the warehouse in Germany. Many if not most of you have already received your products and we are thrilled with all the positive feedback we are getting from you now that you finally have your pledges in hand!
If you are in the EU and have not received tracking information at this point, please email me at [email protected] and I can look into it for you.
If you have not yet received your product, but you do have tracking, then its just a matter of waiting until it arrives!
UK Backers:
I received confirmation this morning that the UK shipment has reached GamesQuest! That means over the next 1-2 weeks they will be shipping out the pledges to the backers. You will receive tracking information from GamesQuest as things ship out. Since all of the packages are pre-packed, it will be a very simple process for them to fulfill!
This took slightly longer than expected, but everything cleared customs with little hassle, which was a relief after the troubles we had in Germany!
If after the next two weeks you still don't have tracking information, please reach out to me and I will check in with GamesQuest.
AU, NZ & Singapore Backers:
I received notification that our shipment was delivered to Aetherworks from the shipping company. I am still waiting on Aetherworks to confirm this and how quickly they will start shipping out the pledges.
I expect I will hear back promptly and they will be able to begin shipping within the next 1-2 weeks as well. Since all of the packages are pre-packed, it will be a very simple process for them to fulfill!
You will receive tracking information from Aetherworks for your shipment as soon as it goes out.
Conclusion:
Thank you all once again for your support and patience! We expect this month to be the last month of the campaign as we are almost to the point were everything is completed! We have already been looking to the future and we have many exciting new ideas to share in time. Be on the lookout for new announcements on our socials and through here as well!
As always, if you have any questions you can reach out to us at [email protected] and we will be happy to help. Until next time!
-Burky, Josiah, and the Game Toppers Team!
Game Toppers EU, UK, and AU Fulfillment Update 1-9-2023
over 1 year ago
– Mon, Jan 09, 2023 at 03:39:31 PM
Hello Game Topper Nation!
Happy New Year! We hope you all had a wonderful holiday season!
Now that we are back in the swing of things after the holidays, we wanted to get an update out on the status of the last remaining parts of fulfillment.
EU Backers:
We are so very close to the end now at this point! Despite frustrating delays in customs that we had absolutely no control over and which also cost us over $7000 in storage fees and inspection charges. An inspection I might add, that was absolutely a waste of time as we already had all of our documents correctly prepared to hopefully keep the customs process streamlined....
Anyways, long story short. The EU and UK orders have been released from customs and arrived at the German warehouse right before Christmas. Due to the holiday break, they were unable to begin shipping until last week, where a small number of German orders shipped out, and this week they are ramping up with the rest of the EU orders. We believe everything should be out the door by the end of next week.
You should receive tracking information from Fulfillment Europe for your shipment.
UK Backers:
Now that the container is in Germany, the shipment is being prepped for transfer over to GamesQuest in the UK. Unfortunately the customs inspection mentioned above decided to unwrap our nicely organized pallets pre-packed for shipment to the UK, so now we have had to spend a little extra time verifying everything is still together as it should be before it can leave Germany. I am waiting for final confirmation from Fulfillment Europe that this is now done and ready for transfer.
If all goes well, it should arrive in the UK sometime next week and then the packages to backers could ship out before the end of the month. Part of that will depend on how quickly GamesQuest will be able to ship everything out, but as all of the pledges are pre-packaged, it tends to be a very simple fulfillment process.
You should receive tracking information from GamesQuest for your shipment.
AU, NZ & Singapore Backers:
We have had a similar delay over the holidays with the shipment arriving to Aetherworks. The shipment is awaiting customs release at which point it can be delivered to Aetherworks. Currently that is estimated to happen this week. If all goes well, it should arrive sometime next week and then the packages to backers could ship out before the end of the month. Part of that will depend on how quickly Aetherworks will be able to ship everything out, but as all of the pledges are pre-packaged, it tends to be a very simple fulfillment process.
You should receive tracking information from Aetherworks for your shipment.
Dining Cover Restock:
We also just wanted to throw a note out there that our restock of dining covers (Watson and Holmes sizes) is due to arrive to us within about a week. As such, we have made them available again on our webstore: Click here to order!
Please be aware there will likely be a slightly longer time before shipping than our usual 3-6 day window depending on the exact date our shipment arrives.
Also, after our shipment arrives we will be making XL Add-on's for the dining covers available for anyone who was looking to pick up a couple extra center sections to use their dining cover with their XL Topper leaf.
Conclusion:
Thank you all once again for you support and patience as we have worked through the last couple crazy years when it comes to production and fulfillment. You all are what have made this possible and we are so happy to be in the final stages of this campaign so we can look forwards to the future and what new projects we have in store!
As always, if you have any questions you can reach out to us at [email protected] and we will be happy to help. Until next time!
-Burky, Josiah, and the Game Toppers Team!
Christmas & overseas shipping update. 12-14-22
over 1 year ago
– Thu, Dec 15, 2022 at 04:07:35 PM
Greetings Game Topper Nation!
We hope you are all well and getting ready to enjoy time with friends and family this holiday season.
We just got back from Pax unplugged in Philly. It was a great show with amazing amount of backers stopping by to say hello and take selfies. We posted quite a bit on social media. We also have a partnership with Pax unplugged in the new #First Look area where we have 120 Game Topper/ Pax first look logoed mats with all the hot games from Europe. It was so cool!
We have been swamped getting all orders out for USA and Canada. The Late pledge manager is now closed, so to order you can go to the webstore at shop.gametoppersllc.com Friday the 16th is the last day for the Christmas cyber sale.
This Update is mostly pertaining to EU/UK/Australia/NewZealand overseas shipments.
It seems Belscnikel has shown his ugly face!
2022 definitely Impish - funny clip from the Office
As you probably know the EU/UK container got held up in Canadian port congestion, but then ported in Germany a couple weeks ago. There was port congestion there too, and then the German customs decided that an inspection was needed. This has become more normal the last 2 years, and generally a quick thing. Our paper work is in order and do not think there is any problem, but the process is is very frustrating as we cannot contact them and do anything about the time it takes or the fees that it costs us when this happens. Josiah has been in constant communication with our Logistics partner.
Yesterday I received this...
"Hey, good morning. Quick update the container was pulled to the customs inspection location today and the agent is forecasting delivery by Friday or Monday provided Germany customs doesn’t have any issues. I think they should be able to update us again by in the morning. So we’re getting close and I’m pushing them as much as possible. The congestion at the arrival port didn’t help and then once the broker made entry the container went on inspection which caused more delays. Will let you know quick about the status! Thanks"
What does this mean?
Well it means we have to wait and see. If it gets released next week, then it will go to our fulfillment Partner, Fulfillment Europe in Leipzig Germany. This could take 3 days or depending on available trucks.
We have been in constant communication with them about the situation as well. They just informed us that given these delays they will not be able to schedule their trucking partners for large packages before the Christmas time requested. With this new information it doesn't look like they will be able to ship realistic until the New Year. It's a very busy time for everyone.
They are highly reliable and have done an amazing job for us, so I am confident they will do their best to get it out asap.
This also means the UK Portion will not reach the UK till new year. We will update everyone when fulfilment EU is able to start shipping and when Games Quest will deliver.
Australia is still on the water and expected to arrive sometime next week. Deliveries probably not shipping till new years as well.
There it is.
We have repeatedly stated that shipping dates where estimates given current info. That is still the case.
It will happen, but there is simply nothing I can do to fix the timing of the logistics situations.
I'm so sorry! There is nothing I wanted more for Christmas than to tell everyone they would receive these great gaming upgrades. It doesn't look like that will happen till 2023. I have had some upset people communicate their frustration and anger about this and I understand. This has not happened by lack of attention, desire or lack of work on our part. We do not want to disappoint people. We work like dogs to do right by each backer. I hope you can understand we are doing our very best in very difficult times.
The cost overages have been significant and are painful, but the inability to fix this global problem has been very hard on me this last year. All I can say is, we will stay the course and it will be delivered. We have also had a lot of very understanding people and the support and encouragement is very much appreciated! Thank you all for your patience and we will continue to keep you updates as best we can. If you don't hear from us in the next two weeks its because we don't know anything new.
